Reset a forgotten password

How to do it

Choose Forgot password on the sign-in screen. Enter your account email and use the reset code from the message to set a new, unique password. Check spam and the address spelling if no email arrives.

App screenshot to be added
App screenshot — Reset a forgotten password

Keep in mind

An existing 2FA requirement still applies: a password reset is not a way around it. If you suspect compromise, stop interacting with suspicious links and contact support. Never send your current password or a reset code in a ticket. Social sign-in problems may also require checking the external provider account.

Next steps

Contact support and track a request · Your first rally on Nuvlek

Read the policy

Submit a request →