Fix a missing camera

How to do it

Check the Windows camera privacy setting for desktop apps, select the correct device and inspect Nuvlek’s preview. Close another app using the camera and check the physical shutter or hardware switch.

App screenshot to be added
App screenshot — Fix a missing camera

Keep in mind

If preview works but the call does not, check Video permission and lower quality. Restart Nuvlek after changing devices. Send support the device model and version, not a screenshot showing other people. Do not install drivers from unsolicited links.

Next steps

Contact support and track a request · Your first rally on Nuvlek

Read the policy

Submit a request →